When you use 11kk, you provide certain information. This page explains exactly where that information goes, how it is stored, and who it is shared with — no hidden clauses.
Name, mobile number, email, and transactions — we only collect information strictly necessary to operate our services.
All data is stored on encrypted servers. No unauthorized third party outside of 11kk can gain access.
Your information is never sold or shared with any third party beyond KYC and payment processing.
Cookies are used to improve our service quality. Users can disable them at any time from their browser settings.
You can request to update or delete your personal data at any time.
You can unsubscribe from promotional messages at any time.
11kk's privacy policy is a clear commitment between us and you — outlining how we use and protect the information you provide. This page avoids complex legal language and explains everything in plain, straightforward terms.
11kk's operating company is licensed by Curaçao eGaming and complies with international data protection standards. This policy applies to all users across every channel — website, mobile app, or otherwise.
This privacy policy takes effect the moment you create an account at 11kk. Continued use of our services indicates your agreement to this policy.
11kk only collects information that is strictly necessary to provide its services. No excessive or unnecessary data is requested.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID | Age & Identity Verification (KYC) |
| Contact Information | Mobile number, email address | Account Communications & Security |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment Processing |
| Usage Data | Betting history, login timestamps | Service Quality Improvement |
| Technical Information | IP address, device information, cookies | Security & Fraud Prevention |
11kk uses your data only for specific, legitimate purposes. Each purpose is clearly stated below — so there is no ambiguity.
11kk employs multiple layers of technical and organizational security to protect your data. SSL alone is not enough — which is why we have added several additional safeguards.
All data centers are housed in ISO 27001 certified facilities. Only authorized personnel can access data — and all access is logged.
All communications are encrypted using TLS 1.3 — from your browser all the way to our servers.
All stored data is protected with AES-256 encryption — the highest industry standard.
Regular testing is conducted by third-party security experts.
Data is backed up daily — no risk of losing your information due to accidents.
One thing needs to be made clear — 11kk does not sell your data. Ever. However, in certain limited circumstances, information may be shared with third parties, and every such reason is listed below.
Your data is never sold or shared with advertisers, data brokers, or other betting platforms.
11kk uses cookies to enhance your experience on our website and app. Cookies are small text files stored on your device.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Sessions & Security | Deleted at end of session |
| Functional Cookies | Remembering Language & Preferences | 1 Year |
| Analytics Cookies | Monitoring Service Usage | 2 Years |
| Marketing Cookies | Showing Relevant Offers | 30 days |
You can disable cookies at any time from your browser settings, though some features may not work properly as a result.
As an 11kk user, you have several important rights over your own data. To exercise any of these rights, please contact our support team.
You can request a copy of the data 11kk holds about you.
You may request correction of any inaccurate information.
You may request deletion of your data, provided there is no legal obligation requiring us to retain it.
You may opt out of marketing or profiling at any time.
11kk's services are strictly for users aged 18 and above. Ensuring that minors cannot access these services is one of 11kk's core responsibilities.
11kk may update this Privacy Policy from time to time. For significant changes, users will be notified at least 14 days in advance via their registered mobile number or email. The "Last Updated" date at the top of the page is always kept current.
Keep your registered mobile number and email active. Important policy change notifications will also appear as a popup when you log in to the platform.
For any privacy-related questions or requests, please contact our data protection team. We typically respond within 48 hours.
Your privacy at 11kk is our top priority. Register with confidence — get a 120% bonus on your first deposit.
For users 18+ only. By using our service, you agree to our Privacy Policy.